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AS ISO 10002-2006 [ Superseded ]
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AS ISO 10002-2006 Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
standard by Standards Australia, 04/05/2006
Full Description
Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
M00002320
2021-02-15
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AS ISO 10002-2006 Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
standard by Standards Australia, 04/05/2006