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AS ISO IEC 20000.1-2013 [ Superseded ]
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AS ISO IEC 20000.1-2013 Information technology - Service management - Service management system requirements
standard by Standards Australia, 01/01/2013
Full Description
Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).
M00001279
2021-02-15
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AS ISO IEC 20000.1-2013 Information technology - Service management - Service management system requirements
standard by Standards Australia, 01/01/2013